Shipping to Portugal (information & rates)

IberGour ships jamon and paleta (shoulder) hams to the following countries:

We ship to the Balearic Islands, Corsica, Sicily and Sardinia.

We do not ship to the Canary Islands, Cyprus, Malta, Gibraltar, Ceuta, Melilla, Azores, Madeira, British Crown Dependencies or the Channel Islands in general.

We do not ship to any other country.

Fast shipping services (delivery on 1 or 2 working days) are available for most destinations. Choose a country for full information on shipping options, shipping speeds & rates:

All IberGour products can be shipped legally to all the countries we serve. For certain countries IberGour includes the documentation required by the appropriate authorities in the package so that there will be no customs problems.

There are no additional taxes to be paid. If we are unable to get your order to you for any reason, we will return the full amount of your purchase immediately.

All orders are hand delivered to the address that you specify when you place your order. For this reason box office addresses are not allowed.

Deliveries are made in the following manner:

• The trucking company will deliver the package, customarily during office hours, to the destination address. If there is a problem in finding the address they will phone the telephone number you specified when placing your order
• If there is someone to take the order, that person will be given the package and must sign a delivery note
• If there is no one at the destination address a notice will be left, with a customer service phone number*
• You can then call this phone number to agree on a day and time for the parcel to be delivered
• If on the second delivery attempt by the carrier no one is at the destination address, you must go to the nearest customer service office of that carrier to pick it up

* In certain locations, if you are not at home on the first delivery attempt, the carrier will leave you a note indicating the address and working hours of the nearest post office or parcel shop where you can pick it up.

In this case the driver will leave a notice with a telephone number for you to call, to agree on a new delivery day and time.

If on the second delivery attempt by the carrier no one is at the destination address, you must go to the nearest customer service office of that carrier to pick it up.

In certain locations, if you are not at home on the first delivery attempt, the carrier will leave you a note indicating the address and working hours of the nearest post office or parcel shop where you can pick it up.

Shipping costs are included in the total cost of your order: you do not have to pay the driver anything.